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A leading legal services and membership organization in North America set out to strengthen and unify its digital presence across Canada and the United States. Operating in a highly regulated environment and managing sensitive member data, the organization needed a scalable, secure, and efficient digital platform capable of supporting regional growth while maintaining brand consistency and operational excellence.

“The new digital platform allowed us to unify our regional operations without losing flexibility. We now manage content, performance, and security from a single ecosystem, while delivering a faster and more reliable experience to our members.”

Digital Strategy Lead

The Challenge

The organization faced the complexity of managing multiple regional websites with different regulatory requirements, languages, and service offerings.
Key challenges included:

  • Consolidating several regional and vertical websites under a single, flexible infrastructure

  • Ensuring high security standards and compliance for sensitive member information

  • Supporting high traffic volumes with consistent performance across regions

  • Reducing operational overhead caused by fragmented codebases and hosting environments

The Solution

A multisite architecture built with Drupal 10 was implemented and deployed on Acquia Cloud, centralizing all regional web properties under a single codebase while preserving local adaptability.

Key elements of the solution included:

  • Drupal Multisite Architecture to manage U.S. and Canadian sites efficiently

  • Centralized codebase with region-specific configurations and content

  • Scalable and secure cloud hosting optimized for enterprise-level traffic

  • Third-party API integrations to extend platform capabilities and services

  • Custom content types and modules tailored to legal services and memberships

The Impact

The new platform became the foundation for the organization’s digital consolidation across North America, enabling faster innovation and stronger member trust.
By unifying infrastructure and workflows, the organization gained the agility needed to roll out new features, regional content, and services without compromising security or performance.

The Numbers

+35%

Increased Member Engagement

Business Growth 20% year over year

New memberships acquired through digital channels

Operational Efficiency

Significant reduction in maintenance time and costs

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